For friends and relatives
When you are worried about a loved one
When someone struggles with gambling, it does not affect only them—it also impacts those closest to them. Family members, partners, and friends are often the first to notice changes in behaviour, mood, or attitudes toward money.
The role of loved ones is therefore crucial, yet delicate. It is important to learn how to recognize when gambling may no longer be just a form of entertainment and how to communicate in a respectful and supportive way.
Warning signs of problematic gambling
Behavioral changes:
- becoming secretive or dishonest about free time or finances
- spending more time in casinos or gambling online than admitted
- losing interest in former hobbies or other leisure activities
- no longer speaking openly about gambling habits
Emotional changes:
- mood swings, irritability, anxiety
- feelings of guilt, withdrawal from family and friends
- increasingly frequent arguments with family or friends about money or gambling
- heightened sensitivity when asked about money or free time
Financial warning signs:
- frequent requests for money or loans
- unpaid bills, depleted bank accounts
- money going missing
Impact on daily life:
- arriving late to work, school, or other obligations
- neglecting family responsibilities
- breaking promises or agreements
A conversation that helps
Choose the right moment for a conversation—when the person is calm and not under stress. Having a respectful, supportive discussion without judgment is not easy. The following simple guidelines (DOs and DON’Ts) can help.
DO
Listen without judgment.
Allow the person to share their story, fears, and doubts—feeling heard is a vital part of the process.
Maintain a calm, respectful tone.
Conflict increases resistance and emotional withdrawal.
Set clear boundaries.
This may mean not lending money, taking control of shared finances, or agreeing on transparency regarding financial matters.
Encourage professional help.
Offer support in finding therapy, a counselling centre, or a support group.
Take care of your own well-being.
Loved ones often forget about themselves—healthy relationships also require respecting your own limits, rest, and support from friends or professionals.
Acknowledge small steps forward.
Every sign of progress matters and strengthens motivation—be sure to recognize it.
DON’T
Don’t judge or blame.
Accusatory comments only trigger defensive reactions.
Don’t solve problems for them.
Don’t pay off losses, hide debts, or manage finances on their behalf. This only enables the continuation of harmful behaviour.
Don’t make ultimatums you are not prepared to follow through on.
Don’t minimize your own feelings.
Exhaustion, anger, and fear are all normal. Speaking with a professional can help you as well.
Hit’s psychosocial counselor
t +386 41 304 865 | responsible.gaming@hit.si
Discretion and confidentiality guaranteed.